managing my membership

cancel membership

• how do I cancel my monthly membership?
• I haven't used the gym, how can I get a refund?
• I cancelled my membership by accident, what do I do?
• can I cancel or freeze my fixed-term membership?
• can I restart my old membership?

changing my membership

• how do I change my membership type?
• can I change from a monthly membership to a fixed-term saver membership?
• how do I change my personal details?
• how do I change my home gym?
• will my fixed-term saver membership end automatically?

my PIN

• can I change my PIN?
• can I share my PIN?

freezing

• what does freezing a membership mean?
• how do I freeze my membership?
• as an ultimate monthly member, can I freeze for free?
• as an ultimate monthly member, can I freeze after the free freeze ends?