Managing my membership

Cancel membership

• How do I cancel my monthly membership?
• I cancelled my membership by accident, what do I do?
• I haven't used the gym, how can I get a refund?
• Can I cancel or freeze my saver membership?
• Can I restart my old membership?

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Changing my membership

• How do I change my membership type?
• Can I change my home gym?
• Can I manage my membership online?
• Can I add more gyms to my membership?
• How do I change my personal details?

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Freezing

• How do I freeze my membership?
• How do I unfreeze my membership?
• How do I unfreeze my free freeze?
• As an ultimate monthly member, can I freeze for free?
• As an ultimate monthly member, can I freeze after the free freeze ends?

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Membership benefits

• What are my Ultimate benefits?
• I'm an Ultimate member, how do I invite my guests?
• Can I add multi gym access to my membership?
• How do I change my additional gyms?
• Can I add guest passes to my membership?

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