my access has stopped, what do I do?
We want to get you back to the gym as soon as possible, please consider the...
how do I change my membership type?
With our range of monthly memberships, you can switch to the option that sui...
my app isn't working, what do I do?
If you’re having problems accessing parts of the app, logging out and loggin...
can I cancel or freeze my fixed-term membership?
Cancelling A fixed-term membership is a contract with The Gym Group for...
can I restart my old membership?
Yes, of course! You can rejoin here to get back up and running with the same...
can I change from a monthly membership to a fixed-term saver membership?
You're ready to commit and make some great savings? Our fixed-term saver...