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            • support home
            1. The Gym Group
            2. support centre
            3. before you join

            before you join

            everything you might need to know before you become a member

            gym tours & kickstart sessions

            • how old do I need to be to join?
            • can I check out the gym before joining?
            • I have a disability, can I join the gym?
            • can I be shown how to use the equipment?

            discounts

            • how do I apply discount codes?
            • what if I'm already a member but now have a discount code?
            • why doesn't my promo code work?

            memberships & extras

            • what is Yanga water?
            • what types of memberships do you offer?

            new members

            • can I visit a new gym before it opens?
            • how do day passes work?
            • can I delay my membership start date?