Membership payments

Managing my payments

• Can I change my payment date?
• Can I change my payment details?
• When will my first payment be taken?

Understanding my payments

• Why have my payments changed?
• Will my membership price increase?
• What is a surcharge fee?

Payment history

• How do I request a copy of my bill?

Trouble making my monthly payment

• I've missed my direct debit payment, what should I do?
• I've missed my recurring card payment, what should I do?
• Why have I been charged an admin fee?