1. The Gym Group
  2. Support centre
  3. Membership payments
  4. Understanding my payments

What is a surcharge fee?

Ultimate members or Standard membership with multi-gym add-on can access all our gyms, but your home gym sets your membership price.


This means if your visits to additional gym(s) start to exceed your home gym usage, a surcharge could be applied if that gym is more expensive than your home gym.


We’ll notify you by email about your usage beforehand, as you could incur a surcharge fee.

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