We are only able to offer a refund if you cancel your membership within the first 14 days of your membership. If you've used the gym within this time, your refund will be proportionate. We'll be sorry to see you leave us so soon, but you can contact us to get this arranged.
You can cancel your membership at any time, but if you lose access straight away, you can contact us to ensure you still have access to the gym for the time that has been paid for.
Unfortunately, we do not provide refunds for unused memberships. If you no longer wish to be a member of The Gym Group, you must cancel your membership before your billing date.
Heads up, all cancellation requests must be received before your billing date. With less than 4 working days' notice, payment may still be taken.