Absolutely. For Direct Debit payments, just log in to your member area, select ‘My Account’ and then ‘Manage Payments’. You'll see a screen as per the example below.
You will only be able to select a date in the future. This needs to be done at least 5 working days before your next payment is due to avoid being charged.
Heads up, there will be a one-off pro-rata charge depending on how far through the month you are. You’ll receive
an email to confirm your change of date once the whole process has been completed.
If you still need help, contact our billing team on 0300 303 4800 or contact us here and one of the team will get back to you.
