1. The Gym Group
  2. Support centre
  3. Before you join
  4. New members

I’m trying to join but my payment details are not being accepted

Paying by Direct Debit

Your payment details may have been entered incorrectly, or your bank doesn’t support Direct Debits. Please refer to your bank provider for more information.


Pay by recurring card

You may have entered incorrect payment details, if you’re still unable to continue, please seek advice from your bank provider.

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