If you think your PIN is being used without your knowledge, we can change this for you. We cannot change your PIN to a specific number as this is generated automatically and is unique to you, but if you would like this changed please contact us.
related articles
- can I share my PIN?
- I've forgotten my pin, how do I get a reminder?
- can I change from a monthly membership to a fixed-term saver membership?
- why can't I log into my account?
- can I restart my old membership?
- my access has stopped, what do I do?
- how do I freeze my membership?
- how do I change my additional gyms?
- am I able to visit the gym outside of off-peak hours if I choose this membership?
- why can't I settle my failed payment?