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            1. The Gym Group
            2. Support centre
            3. Managing my membership
            4. Changing my membership

            I’ve recently made a change to my membership, but the app and members area hasn't updated

            Modified on: Wed, 17 Dec, 2025 at 3:53 PM

            If the app or members area isn’t updated, try logging out and back in to refresh your account.


            It can take up to 20 minutes for your PIN to reflect your recent changes.

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