Festive opening times
After a year of hard work, everyone deserves a break and that’s why The Gym ...
I'm an Ultimate member, how do I invite my guests?
Ultimate members benefit from 4 invites a month they can share with frien...
how can I contact you?
Member and membership queries If you have a question about a payment ple...
I've signed up to a gym that isn't open yet, can I still use my membership?
Great! You've joined one of our new gyms on our early-bird offer. The be...
why can't I settle my failed payment?
If you’re having trouble settling a failed payment, here’s why: Timefram...
I've missed my payment, what should I do?
If you’ve received an email about a missed payment, here’s what it means and...