1. The Gym Group
  2. support centre
  3. everything else
  4. contacting us

how can I contact you?

Member and membership queries

If you have a question about a payment please feel free to call our billing team on 0300 303 4800. Just so you know, this phone number is for the billing team only, and they will only be able to assist with queries related to member payments. The team are here Monday to Friday, 9 am - 5.30 pm. 

All other enquiries are best handled by our Member Service Team who can be contacted via the contact form 

If you have any questions about CCTV, sensitive information or our privacy policy please contact us at dataprotection@thegymgroup.com

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